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Sarabec is fully open for business and processing orders. We have put social distancing measures into place to ensure the safety of all our staff who are processing your orders normally. Please bear with us should we not respond quite as fast as previously, there may be delays in dealing with returns, refunds and repairs. We have also enabled a webchat facility which you may like to use in place of telephone or email during our normal working hours. Outside of working hours please click on "Leave a message" at the bottom of your screen.

1 Month Money Back Guarantee with Sarabec

31st May 2019 | by Alison | posted in News

Did you know that we are so committed to your absolute confidence in purchasing from us that we offer a 1 month money-back guarantee?

It’s true! Sarabec are confident in the products we provide and their usefulness to you. For 1 month after your purchase we are happy to offer you a complete refund for the product (excluding delivery).

The process is simple:

  • you contact us within 1 month from your purchase date
  • you provide us with the details of your original order
  • you return the product
  • we refund you (via the same method as your original payment)

You are entitled to a refund whatever the reason for your return. We would appreciate it if you could tell us the reason as we value customer feedback.

Here at Sarabec we work hard to provide a friendly and high-quality service - in terms of advice as well as products. It has always been a strength of our company, and something that we are all very proud of!

You can always contact our helpful and expert team (either before, after or even during purchase) if you have any queries or concerns about a product.


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