Terms & Conditions

Our Agreement With You

Terms and Conditions of Sale of Sarabec Ltd

1. Prices

Whilst we do our best to keep any price rises to a minimum, we reserve the right to increase our prices at any time. Should we do so, we will contact you on receipt of your order with details of the increase giving you the opportunity to cancel your order should you wish to do so.

Should your payment not clear then we may, in addition to any other rights we may have:

Should we not pursue any of these rights immediately we will still retain the right to do so later if we so wish. You will not own the products until your payment for them has cleared.

2. VAT

VAT is calculated at the prevailing rate at date of invoice. Should the prevailing rate of VAT change from that used in our publications, calculations will be based on new rates and charged to you accordingly.

3. Delivery

Delivery to UK addresses normally takes 3 working days from the date of despatch of your order by us. It is made through independent carriers. The independent carrier may require a signature from you on receipt of your order.

If you do not receive your order within 28 days of making your order please contact us.

Should your order arrive damaged, please contact us as soon as practicable. Please retain the original packaging.

Additional postage charges may be payable for deliveries to non-UK addresses; please contact us for further details.

4. Guarantee

All our products are covered by our guarantee.

You will invalidate the guarantee if:

This guarantee is not available

If you wish to rely on this guarantee we will at our choice either repair or replace the Products or, if appropriate, any parts of them. If we are unable to carry out any of the above through no fault of our own we will refund the price you paid for the products.

In all circumstances, except for faulty goods, this guarantee shall not exceed the price you paid for the products in question.

5. Our Products

Full descriptions of our products are given in our current catalogue.

The products are suitable for the intended uses described.

As a part of our continuing programme of product development we reserve the right to improve and update product designs.

6. Cancellation

You may cancel your order but to do so you must write to us. We will respond confirming your cancellation and the date your letter was received. The date confirmed is the date the cancellation came into effect.

If on that date we are already manufacturing the special products you ordered, we reserve the right to charge you the full price for those special products and pass on any related expenses, unless we are reasonably able to recover such losses from other sources.

7. Unforeseeable problems

We will not be in breach of our obligation to you on the happening of any event beyond reasonable control (such as industrial dispute, act of God, inability to obtain raw materials) if this prevents or hinders our obligations to you.

8. Our Agreement

An agreement is made between us once we receive and accept your order.

These terms and conditions, along with the product descriptions given in our current catalogue will govern our Agreement. OTHER TERMS AND CONDITIONS OR STATEMENTS WILL APPLY IF WE CONFIRM THEM IN WRITING.

Our agreement and any related matters are governed by English law, and could as agreed between the parties be resolved by Alternative Dispute Resolution (ADR) or the Courts.

Your Statutory rights are not affected.

September 2009