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Frequently Asked Questions We aim to answer all of your questions and queries in the following sections. If you require further information, please don't hesitate to contact us. General Can you suggest a suitable product to help me listen to my TV and Hi-Fi? What can I use when I go out to visit friends and family to help me join in conversations? I have trouble hearing people on my telephone, Is there anything I can use to help me? What is a Loop Pad? What is a Neckloop? What are Stetoclips/Stethoscope Headsets What is Infrared? How do i connect my Loop system/Infra red system to my television? What is the difference between infra red and radio system's? I would like a Crescendo system and wear hearing aids, what are my options? Are the bellpushes supplied with your doorbell systems waterproof? What is the difference between a Infralight headset system and an infralight DIR system? What does the volume control on a Crescendo 50 do? What is the difference between digital and analogue clocks Can my crescendo amplifier be connected to my computer? How can i record the subtitles from my television? Is there an alternative to the Vibrating Clock Timer? Information What if I don't like the product? Deaf Hard of Hearing Can I claim back VAT? How much is UK delivery?

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